MIKE C. BAKER
109 Sunset DR Murphy TX 75094 PHONE
214-402-8243
E–mail: [email protected]
(alt. [email protected])
SYNOPSIS
Ideally-qualified Senior Analyst
/ Developer. Contributes innovative
ideas from a Senior Analyst, Team Lead (of groups up to sixty or more), and
Systems Specialist perspective. Through
the systems analysis process, "Translates desires into details."
·
Adept with analysis,
development, and support of client/server, micro, mini, and mainframe computer
environments – especially including conversions.
·
Equally enjoys customer
interface and the challenges of analysis, coding and documentation.
·
Particularly skilled in
re-engineering and conversion processes, along with associated analysis.
POSITION
SUMMARY: detailed position summaries begin on Page 2; Technical Summary follows
chronological experience. . .
01/2003 – CURRENT: Pegasus
Computer Consultants Consultant and
Author
08/2007 – 02/2008: Technology
Change Management Consultant
08/2007 – 02/2008 (Consultant) Programmer / Analyst, Tabs
Direct
02/2007 – 6/2007: Ace
Technologies, Inc. Consultant
02/2007 – 6/2007 (Consultant) Programmer / Analyst, Nicor Gas
05/2006 – 1/2007: ITS, Inc. (Consultant)
Programmer / Analyst
03/2005 - 5/2006: Ebon
Mountain Enterprises INC Chief
Consultant
03/05 – 09/05 (Professional Services) Analyst, Cingular Wireless
08/2004 – 02/2005: MODIS IT (Consultant) Sr. Programmer
09/2003 – 12/2005:
Webmaster, SFWatcher.com
08/2002 – 12/2002: AJILON (Consultant)
Sr. Programmer
06/2001 – 03/2002: AJILON (Consultant)
Sr. Programmer
04/1998 - 02/2001: EXCEL
COMMUNICATIONS Information Technologies
04/00 - 02/01: Sr.
Systems Specialist
04/98 - 04/00: Sr. Programmer Analyst
04/96 - 04/98: RAPP COLLINS Sr.
Programmer/Analyst I
12/95 - 03/96: HOWARD
SYSTEMS INTERNATIONAL Consultant (Analyst)
09/94 - 09/95: ANALYSTS
INTERNATIONAL CORPORATION Consultant (Analyst)
06/94 - 08/94: AIMS INC. ("Associate") Programmer/Analyst
09/88 - 01/94: JC PENNEY
COMPANY INC. Sr. Systems Analyst
12/86 - 08/88:
08/85 - 12/86: Pegasus
Computer Consultants Consultant
and Author
09/84 – 08/85: UNARCO
COMMERCIAL PRODUCTS (Manufacturing)
04/85 - 08/85: Manager
MIS 09/84 - 04/85: System
Programmer
03/83 - 09/84:
09/81 - 02/83:
DETAILED
EMPLOYMENT HISTORY
[Pegasus Computer Consultants:
see page 5]
08/2007 – 02/2008: (Consultant)
Programmer / Analyst Consultant
Technology Change Management (
For Tabs Direct (an Omnicom company)
Programming and analysis supporting conversion of mainframe
applications system (COBOL, Assembler, JCL, QUIKJOB, etc.) supporting large‑scale
mailings for nonprofit organizations, small commercial customers, and Fortune
100 financial organizations. Converted
to Microfocus Enterprise Server environment.
Documented changes, communicated with multiple departments
throughout process, updated multiple tracking systems.
Technical Environment:
Microsoft Windows XP, Windows Server 2003, z/OS IBM mainframe; DB2, SQL
Server; Microfocus COBOL, NetExpress, Enterprise Server; VisualStudio C# 2005;
batch and JCL files; Access, Extra!; MS Office 2003 (Word, Excel, Outlook,
Visio, PowerPoint), etc...
02/2007 – 06/2007: Consultant
(Programmer/Analyst),
Ace Technologies, INC.
For Nicor, Inc.
Programming and analysis supporting natural gas billing and
distribution systems. Functions
supported included billing, CRM, taxes, table maintenance, and related
processes.
Configured corrections for tax processing on certain special
deposits (applying state and municipal taxes to improve compliance with recent
shifts in state‑level tax codes).
Designed and coded to correct handling of enrollments for a third‑party
eBill vendor, eliminating out‑of‑date reasons for rejecting user
enrollment requests.
Coded SQL for data repairs and to replace / add stored
procedures. Documented changes,
communicated with user and system departments throughout change implementation
process, updated multiple tracking systems.
Technical Environment: HP,
Sun, Citrix, Microsoft Windows XP; Oracle, Tuxedo,; Microfocus COBOL (on Unix,
with Oracle Pro*COBOL); PVCS, HP OpenView, Project Office Express; batch and
script files; Cordaptix; Oracle, Access; SQL*Plus, Embarcadero SQL, Oracle SQL
Developer; MS Office 2000 (Word, Excel, Outlook, Visio, PowerPoint, etc.),
etc...
05/2006 – 01/2007: Consultant (Programmer/Analyst),
Infinity Technology Services
For Allegheny Ludlum
Programming and analysis supporting steel manufacturing on Data
General and other networked systems.
Functions supported included inventory, shipping, plant operations, data
collection, table maintenance, and related processes.
Programmed replacement coding for conversion from direct‑attached
to queue‑attached printers as part of shift from dumb terminals to thin
clients on the steel production line, including shift from PRODIGY to ITD3600
printers (and code support covering the transition timeframe).
Analyzed, designed, and coded program updates to improve accuracy
and use of weight checking for three operation centers; created first‑of‑kind
design document, updated as needed to reflect additional analysis and shift in
expectations. Coded, documented, tested,
and installed modifications of more than 200 programs to support data field
expansion; related analysis considered all current system objects. Supported installation of Mettler Toledo
replacement truck scale; completed other immediate‑ or short‑response
tasks as assigned.
Technical Environment: Data
General (AOS/VS, DG‑COBOL, DG‑SQL, CLI, DG‑DBMS, SED,
DG-SORT, etc.); Microsoft Windows XP; batch, script, control files; Access,
OnDemand (web‑accessed report repository); MS Office 2000 (Word, Excel,
Outlook, PowerPoint, etc.), Dynacomm, etc...
03/2005
– 05/2006:
Chief Consultant, Ebon Mountain
Enterprises INC
For ETCI – Contract Analyst services (“Professional Services”):
Cingular Wireless Common Services Production Support Fallout
Management
Documented processes, built reporting, and expanded procedure
coverage related to "fallout"
transactions in the middleware portion of activation and upgrade / maintenance
functions for cellular telephone customer relationship management, plus related
products / services. Produced
presentation materials, requirement documents, templates, Service Level
Agreements, reference works, Method & Procedure documents, report formats,
and mock-ups. Researched, converted,
adapted, & extended standards documentation. Designed web pages.
Technical Environment:
Microsoft Windows XP, Solaris, Unix, Linux, WinSCP; ITIL / ITSM; pRint
(Plone); Dreamweaver 2004MX; CVS, CVS NT, TortoiseCVS; Rational Enterprise Suite; Pandion,
Exodus, GAIM (Jabber IM); XML tools (TurboXML), Altova; perl, vi, sed, sort,
other Unix tools; batch files, korn shell scripts; Access, Oracle; MS Office
2003 (Word, Excel, Outlook, Visio, etc.), Project, FrontPage; OpenOffice.org;
Adobe Acrobat; some C/C++/Javascript/Java.
Other
(cumulative) engagements: COBOL (Microfocus,
etc.), C/C++/C#,
Java, Javascript, VisualBASIC, BASIC, SQL, API, HTML, FoxPro, DOS batch, etc.;
Windows, DOS; Linux/Minix (vi, BASH, sed, awk, sort, etc.); Microsoft Office,
WordPerfect, Corel Office, SuperCalc, PageMaker, etc.; Access, Informix, SQL
Server, Oracle; Q-Edit, ProComm, WinZip, SORT, FTP, network control, other
utilities; wide hardware range (IBM, DEC, Tandem, Compaq, Dell, Gateway, Xerox,
Minolta, Fuji, etc.)
SEE ALSO: Pegasus Computer
Consultants
08/2004 – 02/2005: Consultant (Senior Programmer), MODIS IT
For Wesco Distribution:
Electrical / mechanical supply chain management (previously a
division of Westinghouse Electric)
Primary Project “NOBOL Conversion and Migration”: Application system conversions from SuperNova
to AcuCOBOL, including modified control interfaces, documentation, shell
scripts, etc. Converted abandonware
4th-generation applications to COBOL (ten programs).
Migrated replacement modules and other converted components
(personally converted 50‑plus COBOL programs, 100‑plus Korn shell
scripts, 8 script‑based menus) from NCR MP RAS to HP‑hosted RedHat
Linux; extensive shell script updates to migrate applications and data from
existing systems to newly‑constructed QA platforms. Analyzed missing / extraneous elements for
needs to convert / abandon / “sunset”.
Reusable shell scripts generated saved as much as three wall‑clock
hours per system migrated (scripts created were also adapted for field location
migrations to the new platform).
Technical Environment: NCR
MP RAS, HP RedHat Linux, NetTerm, AcuCOBOL, SuperNova; vi, ksh (korn shell),
standard *nix toolset (sed, awk, sort, etc.); MS Office 2000, etc.
06/83 – PRESENT:
Owner/Chief Consultant, Pegasus
Computer Consultants
Independent Consulting
Operated during periods of time between other (full‑time)
positions, Pegasus Computer Consultants has provided general consultant
services, particularly including microcomputer acquisition planning, system
configuration, and installation / installation trouble—shooting. Analysis has focused on discussion of
"appropriate" upgrades and software, installation &
configuration, etc.; typical activities for business clients have primarily
related to data conversion between platforms, formats, and products (such as database
conversions from xBase/Clipper to Access, or between dialects of SQL).
Technical Environment:
COBOL (Microfocus, various other dialects), C/C++/Visual C, Java, Javascript, JSP,
SQLJ, J++, Visual
BASIC, BASIC (various dialects), SQL, API (various mechanisms), HTML, DOS
batch, CL, PLP, PL/I, PLM, FoxPro, FORTRAN, FLX, FLECS, Pilot, etc.; Windows
(various incarnations), DOS (various versions), Linux / Minix, OS/400, NonStop,
VMS, PRIMOS; Microsoft Office (multiple versions through Office 2003
Professional), OpenOffice.org, WordPerfect, Corel Office, SuperCalc, PageMaker,
WordStar, Benchmark, other productivity tools; Oracle, MySQL, Access, Informix,
SQL Server; Q-Edit, ProComm, LIST, PKZip, WinZip, ARC, ZOO, vi, sed, sort,
SORT, korn shell script, borne shell script, C shell script, awk, perl, many
other scripting tools and utility programs; IBM & compatibles (PC,
mid-range, mainframes; AS/400, 370, 1130, 3090, etc.), HP, Dell, Compaq,
Gateway, Acer, Toshiba, Sony, Amdahl, DEC, HP, Tandem, PR1ME, Burroughs
(L-9000), etc.; batch and interactive processes
09/2003 – 12/2005:
Webmaster, SFWatcher.com
Maintain, promote, and oversee forums of website. Solicit, select, and edit DVD and videotape
reviews of SFF&H movies / series.
Technical Environment: ASP,
HTML, FTP, and related tools.
01/1970 - PRESENT:
Freelance Writing Activities, Mike
C. Baker
Freelance writing and research projects associated with my hobbies
have provided many opportunities for research and extensive experience in
desktop publication as well as alternative delivery modes for text &
graphics. Publications include (but are
not limited to) poems, fiction in both short forms and longer works, design
documents, form creation, handbooks, user guides, training materials, outlines,
synopses, bibliographies, summaries, game scenarios, etc. ...
Technical Environment:
Windows (various), DOS (various), Linux, Unix, OS/2, OS/400, Minix,
PRIMOS; Microsoft Office (multiple versions, currently Office 2003 Basic plus
elements of OfficeXP Professional), WordPerfect, Corel Office, SuperCalc,
PageMaker, WordStar, Benchmark, other productivity tools; Access, Informix, SQL
Server; Q-Edit, ProComm, LIST, PKZip, WinZip, ARC, ZOO, PAK, sort, shell
script, other utilities
08/2002 – 12/2002: Consultant (Senior Programmer), AJILON
For Personix:
Mass mailer / bulk printer / outsourced processing center, esp.
for billing services and affinity programs.
Projects included:
Telecommunications billing print pre-processing (including
Match/Merge re-engineering and associated analysis), incorporating new called
module functions, system audit report, and substream data reformatting for both
the Ultragraphics card embosser and ISIS‑driven print output devices.
Programming EBCDIC to ASCII conversion for complex data stream
(mortgage billing), with solutions to handle uncommon input formats not
accommodated by standard tools.
Data format process for statewide public service sector retirement
system annual statements.
Auto club renewal billing statements, embossed cards (including
magnetic stripe encoding preparation), postcard reminders, and follow-up
statements.
Most projects involved building data streams used by
Technical Environment:
Microfocus COBOL (Workbench, incl. DFED, API calls, Compare, etc.), PKZip,
WinZip, PVCS, DOS batch, Windows 2000, Windows NT, Novell NetWare, Office97,
MFE, UltraEdit
06/2001 – 3/2002: Consultant (Senior Programmer), AJILON
For Severn
Application
maintenance and development for CIS/OV Utility Company Operations Software
system; design analysis, interpretation, and
supplemental documentation; associated testing incl. test plan creation;
related support of development workstations.
Application sub-areas encountered (CIS/OV Release 4.0 and/or 5.0):
Equipment Equipment Maintenance Service Orders
Billing (Non-Tariff) Billing (Tariff) Legal Entity
Account Maintenance Complaints Trade
Waste
Billing (Bulk) Legal Entity Maintenance
"Forward
Fit" – Apply and / or document bug fixes applied to earlier
"branching" version to the current revision level of the CIS/Open
Vision application package.
CIS/Open
Vision 5.0 Version
Update – Modify existing modules and supporting objects, create new objects,
and test in accordance with specifications; analyze, document, and make
contacts as needed to complete duties.
Participate in communications coordinating efforts of team members
spanning three continents.
Technical Environment:
Microfocus COBOL (NetExpress, TBOX, Win2000, incl. API calls), Oracle
(SQL*Plus, PL/SQL, EmbeddedSQL, etc.), Access, Tuxedo, SIP, Powerbuilder,
HP/UX, AIX, PVCS, DOS batch, vi editor, Korn shell script, borne shell script,
sort, sed, standard *nix utility suite; Windows 2000, Office 2000, MDK, BMC
Application Restart Control
04/1998 – 02/2001: EXCEL COMMUNICATIONS Information Technologies
(IT Billing; Global
Billing System / Arbor / E-Bill; EMI)
04/1998 — 04/1999: Senior Programmer Analyst
04/1999 — 02/2001: Senior Systems Specialist
Y2K Test Planning, Execution, Reporting, Compliance (Arbor
Billing)
Designed, set up, and executed test plans within
multisystem linear tests working alongside Perot Systems Y2K Evaluation team;
accommodated test cases for functional interfaces including tailored usage data
for specific conditions; analysis of billing area results. Arbor Billing efforts included 24x7 test
sequence execution by my team, incl. personal coverage for most 3rd shift
requirements and urgent remediation efforts.
Epoch Parser
Accepted responsibility for, installed, and corrected
C module(s) plus other elements converting vendor's commercial Internet charge
records into standard Arbor format for billing; analyzed process, rebuilt
"lost" procedure, recreating operating documents in the process;
associated development / maintenance in C, Korn shell, and batch.
EXCEL COMMUNICATIONS Information Technologies
(cont.)
EMI Batch Process (EMI / LEC / Rebill)
Production support as part of rotating on-call team;
created report programs or extended existing reports from minimal specifications;
gave internal support as analyst, COBOL SME, change control process SME, and
Unix shell-script SME. Assumed
responsibility for & modified OCN / LEC Conversion process, implementing a
major change to business rules.
Developed report extensions within the "recycle" function to
add user value including alternate output formats and breakdowns.
Bill Invoice FTP Process (BillFTP)
Designed, wrote, tested, and implemented UNIX shell
scripts (Korn shell) to select printfiles, rename to contractual standards, and
relay to a common FTP server.
Implemented, updated, and supported batch procedure on the FTP server to
transmit printfiles containing invoices from Excel's server to
external print production facility in test,
pro forma, and full‑production modes. Analyzed, corrected and converted batch processes for CA-Unicenter
control (where not completed previously), incl. accumulated updates reflecting
significant changes to standards & practices not in place when objects were
originally accepted.
Conducted supporting research, issue resolution,
report creation and generation, correspondence, training of other associates,
additional analysis, and other related activities.
Production Support (Legacy Billing, SVC Re-Engineering, Arbor,
EMI)
Provided on-call production support of batch systems
and other critical applications through periods of significant change,
independently and as part of teams; used on-the-fly analysis to replace missing
resources.
Legacy Billing Systems:
Process re‑engineering / conversion reduced Service Charge batch
processing jobstream execution from over 24 wall-clock hours to less than
three; other revisions, calculation maintenance, and reporting included process
changes, system test, and support for new rate plans.
EXCEL COMMUNICATIONS Information Technologies
(cont.)
Change
Control Board / Environmental Change Control Team: monitored and summarized critical change
control via emailed reports; provided guidance to co-workers unfamiliar with
evolving change control process; added value through "upfront"
project compliance with emerging company standards.
Arbor
Production Support: supported batch
processes, prepared schedules, conducted research, created queries, built
prototypes, created supplemental documentation, and carried out related
communications. Functioned as team and process resource (including SME functions for
Microfocus COBOL, the change process, UNIX korn and borne shell script);
created documentation; represented Change Requests as needed, creating /
processing associated forms for package updates (shepherded installation of
Arbor/BP package revisions across multiple servers and environments: HP-UX, WindowsNT, Novell Netware).
SUPPLEMENTAL FUNCTIONS:
Phased Installation Support (ACTS / Global Billing
System / E-Bill)
Test Lab Configuration, Validation, and Remediation
DAT (Departmental Action Team) / LAT / WeIT
(Workplace Environment Improvement committee)
MarketWatch Panel
Technical
Environment: MS Windows
NT 4.0, Novell Netware, MS Windows98, UNIX (HP‑UX, Linux); MicroFocus
COBOL NetExpress, Korn shell script, BASH, C shell, Realia COBOL, HP‑UX C
/ C++, Visual Basic, API calls (multiple languages); MS Office, Sybase, Access,
mISQL, Crystal Reports, Oracle; PVCS, Exceed, Q‑Edit, vi, sort, SPF/PC,
sed; CA‑Unicenter, Sybase SQL, OracleSQL; FTP, Excel ROBOT BDF (Batch
Definition Files: DOS batch pre‑processor / schedule control), Btrieve,
SyncSORT, OTSORT; Kenan ArborBP, Vantive; training for C++, Java, JavaScript;
NDM, CONNECT:Direct, etc.
4/96 — 4/98: Senior Programmer/Analyst
I, RAPP COLLINS
Developed, maintained, and processed
direct mail data in support of customer affinity / loyalty reward / warranty
extension campaigns and billing (with enclosures to support affinity / loyalty
programs).
Designed, created, ran, and maintained
COBOL-based batch and interactive processes converting client-supplied data
into mailer records; designs included history tracking, mail control selection,
multiple internal program calls to stored procedures / modules, and substantial
ad hoc reporting.
Many fast-response projects with quick
turn-around required. Fully Y2K‑aware effort involving non-compliant
input data. Worked on multiple client
accounts in the telecommunication and hospitality industries. Analyzed data for systemic flaws and other
problems.
Functioned as team resource for MicroFocus
and technical knowledge. Pioneered use
of advanced SyncSORT capabilities.
Technical
Environment: MS Windows
NT 4.0, Windows 95, & WFW 3.11; MS‑Office, Paradox, FoxPro, Access;
Microfocus COBOL (w/API calls); DOS/VSE, ICCF, VTUBES, VSAM, SyncSORT,
GroupOne, CA-DYNAM, EPIC, NDM, CONNECT:Direct, and the TSSUTIL toolset
12/95 - 3/96: Consultant, HOWARD
SYSTEMS INTERNATIONAL
For AT&T Communications (12/95 -
3/96): Provided support and maintenance
for batch subsystems within a long-distance billing system. Tightly-knit team environment. Analyzed and corrected data anomalies
introduced by system flaws, while documenting the issues and suggesting
modifications to correct said deficiencies.
Technical
Environment: MS Windows
for Workgroups 3.11, MS Office, MVS/ESA, TSO/ISPF, COBOL II, IDCAMS, File-Aid,
Assembler (debug)
9/94 - 9/95: Consultant, ANALYSTS INTERNATIONAL CORPORATION
For MBNA
Information Services (12/94 - 8/95):
Maintained, supported, and created new applications driving
laser-printed letter communications from financial institutions to credit card
customers. In a structured development
environment, modified existing letter-generation programs per user request;
duties focused on system analysis and indicated code revisions. Completed system analysis and preliminary
development extending existing applications, creating a completely new type of
courtesy letter targeting cardholders with problems using automated teller
machines; these modifications involved communication across multiple
departments and extraction of data from previously unlinked data stores, in
addition to creation of structures for tracking related transaction
history. Worked closely with
Technical
Environment: MS Windows
3.1, MS Office, Access, Novell, MVS/ESA, TSO/ISPF, COBOL II, IDCAMS, Netman,
File-Aid, EZTRIEVE, Microfocus COBOL (incl. API calls); Xerox 4135/4635 Printer
Control (DJDE); Assembler (debug)
For Northern
Telecomm (9/94 — 12/94): Performed
intensive analysis for the creation of comprehensive program specifications in
a multi‑divisional user community.
Created environment-independent report program specification
documents. Worked closely with staff
analysts as well as end‑users.
Concentration on modifying Materials Handling reports and re-creation of
existing Contract Ledger system within the new packaged system. Conducted exploratory analysis of invoicing
within the Astea package, identified challenges for conversion/re-engineering
establishing compatibility with existing financial tools.
Technical
Environment: MS Windows
3.1, Unix, HP COBOL, Progress, Banyan VINES, HP3000, HP9000; Microsoft Office
(esp. Word & Excel). Package undergoing customization: Astea Dispatch‑l.
06/94 — 08/94: Associate AIMS
INC. Contract programming.
For BancA (6/94
- 8/94): Client-server &
PC-intensive environment.
Commercial Banking support program
development; internal use Incident‑Tracking Tool maintenance and expansion,
etc.
Tech
Environment: Windows 3.1, MicroFocus COBOL (incl. API calls), MS‑Access, IBM
Mainframe
09/88 - 01/94: Senior Systems Analyst, JC PENNEY COMPANY INC.
Part of "S.W.A.T. Team", duties
included analysis, coding, testing, support of multiple projects on a variety
of platforms and across a major network.
Primary applications: Custom
Decorating Sales and related Manufacturing.
Significant contributor to re‑engineering process, from Data
General to AS/400 and PC platforms.
Primary development in Microfocus COBOL Workbench for AS/400.
Tech
Environment: AS/400 and Data General minicomputers; IBM /
Amdahl Mainframes, Tandem NonStop; MS-DOS, Windows, and OS/2 on PCs; MicroFocus
COBOL MDE & Workbench; COBOL-II, COBOL/400, OS/400, CL/400, SQL/400,
DB2/400, SEU, DBU, JCL, Assembler; DOS Batch, DG-COBOL, SED, DG/SQL, DG DBMS,
SNA, LU6.2, NDM, CONNECT:Direct, WordPerfect, SuperCalc, Harvard Project,
Method/1, Code/1, etc.
12/86 - 08/88: Programmer/Analyst I,
Code, development, analysis, test, &
refinement of IMS COBOL (DB/DC) and JCL; IBM Mainframe (MVS/XA, VMAN, VM, TSO,
etc.) environment, plus Windows PC for DTP and Forms Design.
Major systems: Bundle Logging, Daily Cash, Document Processing,
OCR Forms Design, Desktop Publishing
09/84 - 08/85: UNARCO
COMMERCIAL PRODUCTS Manager MIS
Systems administration, application development, analysis,
operations; PRIME Information (PICK-derivative) Manufacturing environment. INFOBASIC, PRIMOS, FLX/FLECS, FORTRAN, PLP,
CLP,
03/83 - 09/84:
One—man computer department & "fire brigade". Public
utility billing (rural cooperative operating under REA authority). Performed most operations and all system
administration, programming, application analysis, and DBA functions. PRIME / PRIMOS minicomputer environment:
PRIMOS, FLX/FLECS, FORTRAN, PLP, CLP, PrimeBASIC, etc.
Other Positions / Work Experience
03/93 – PRESENT:
Sales and services for knives, swords, small tools, &
miscellany on evenings and weekends (related to my hobby of Middle Ages /
Renaissance re‑creation -- "Services" include Knife sharpening,
armor repair, leatherwork, tarp & tent mending, etc.)
Spring 1986: INTERDATA SYSTEMS Sales Representative
Salesman for hardware maintenance contracts
(S/36 & S/38; PCs) and PC-based system packages. Some Federal contracts exposure.
Fall 1981 - Spring 1983:
(non-governmental, non-profit)
Program Director
Developed / presented
"Parenting Skills Program" and related material to audiences ranging
from junior high students to civic groups and teacher's in-service training
sessions. Prepared Federal (DHEW) and private-sector
grant proposals. Also supported
microcomputer systems (NorthStar Advantage, CP/M operating system; Benchmark
Word Processing & Mailing List; Apple II).
TECHNICAL
ENVIRONMENTS – Comprehensive Summary:
SOFTWARE: PROGRAMMING LANGUAGES:
·
COBOL –Microfocus
(Express Server, NetExpress, MDE, Unix, Workbench, API calls, etc.), Oracle
Pro*COBOL, DG COBOL; AcuCOBOL, COBOL II, COBOL/400, Realia COBOL, VS-COBOL, HP
COBOL
·
UNIX/Linux shell
scripts (Korn, Bourne, BASH, C, etc.)
·
CLI, MS-DOS Batch
(incl. BDF, ROBOT), CL/400, CL, JCL, CPL, DCL, SPL
·
C/C++/C#, Java, Javascript, SQLJ; HTML (2.0 forward), XML; SuperNova
·
BASIC / Visual Basic
(multiple dialects/platforms)
·
FORTRAN (incl. FLX
& FLECS); Pick ENGLISH (PR1ME InfoBASIC), PLP
SOFTWARE‑BASED
TOOLS (partial listing):
DATABASES:
·
SQL Server 2005, DB2, Access
·
Oracle (PL/SQL, SQL Developer, etc.), Informix
·
Sybase, Sybase SQL Server
·
Embarcadero SQL Tools (esp. RapidSQL)
·
MySQL; Microsoft SQLServer; DB2/400, SQL/400, Query/400
·
OnDemand, Crystal Reports, Paradox, FoxPro, dBase III+, Clipper, etc. (including conversions from xBase/FoxPro/Clipper to Access)
·
DG/SQL, DG DBMS; AOS/VS, IMS DB/DC, RMS, etc.
Office Suites & Related Tools:
·
Microsoft Office
(Word, Excel, Access, Outlook, Visio, Powerpoint, etc.); OpenOffice.org; other related
tools; HP OpenView
·
WordPerfect Office
Suite (and related Corel/WPC/Borland products)
·
Lotus SmartSuite (and
previous components, including 1‑2‑3)
·
MS Project, Harvard
Project, custom project tracking tools, Method/1
·
PageMaker, The Print
Shop, other Desktop Publishing / DTP; SuperCalc4/5, QuattroPro, As-Easy-As; MS
Works, WordStar, Benchmark Word Processor, other word processors / office
packages
·
WinZIP, PKZIP, ARC,
LHA, and other related compression tools
DEVELOPMENT
TOOLS (client/server, standalone, & mainframe):
·
TSO/ISPF, VSAM,
QUIKJOB, EZLetter
·
TortoiseCVS, CVS NT,
CVS, Rational
·
Dreamweaver 2004 MX;
TurboXML, Altova Authentic, Altova XMLSpy
·
MS SDK, SIP,
Librarian; "native" utilities (diff, sed, grep ...)
·
comparison tools: Data General SCOM, FCOM; WinZIP, WinDiff, PVCS
Compare,
ExamDiff, FCU,UNIX diff, DirComp, Norton Utilities, etc.
·
SimpTerm, Exceed,
pcAnywhere, other terminal emulators
·
cron; ca‑unicenter, CA‑7, other
CA utilities; other schedulers
·
NOTEPAD, WordPad, vi,
SPF/PC, QEDIT, UltraEdit, other editors
·
BMC Application
Restart Control (BMC-ARC ver 2.0)
·
SIP (Service Interface
Painter – Tuxedo support tool), Tuxedo
·
TSSUTIL, DYNAM, EPIC,
SyncSORT, IBM SORT; Group-1: Code-1,
GeoCode
·
IMS DB/DC (DLI),
TELON, File‑Aid, EZTRIEVE
·
NETMAN, PROFS, CA‑VMAN,
TMS, MFS, SPF, ICCF, SPSS, etc.
·
SCRIPT (and variants),
roff, troff, Report Writer, FLEXISCREEN, ADF
COMMUNICATIONS
TOOLS:
·
Citrix Server; FTP,
NDM/CONNECT:DIRECT, other file transfer tools
·
Outlook, Outlook
Express, Netscape, Eudora, Mosaic, others
·
pcAnywhere, ProComm,
Telix, Lynx, BitComm, other dial-up packages
·
Pandion, Exodus, GAIM
(Jabber); mIRC, pIRCh, ICQ; other "IM" tools
·
FidoNet Bulletin Board
Services (both as user and SysOp)
·
Extra!; Project Office
Express
OPERATING
SYSTEMS:
·
z/OS, DOS/VSE, OS/390,
MVS/XA, MVS/ESA, MVS/370, MVS, VM; VMAN
·
(PC/XT/AT/NT and compatibles) Windows [1.03 -
XP], DOS [2.1 - 6.3+], Linux, Novell, Banyan VINES, OS/2 [1.1 - Warp3], MINIX,
DR‑DOS, etc.
·
UNIX: Sun OS (Solaris), Linux (RedHat workstation
and enterprise, Caldera), NCR MP RAS, HP/UX, AIX, others
·
multi-boot environments (System Commander, Linux, Microsoft, etc.)
·
AOS/VS, OS/400,
PRIMOS, INFORMATION/PICK; some VMS, NonStop, etc.
HARDWARE:
·
Hewlett Packard
desktops & servers (including HP9000, HP3000)
·
Sun (servers); other
Unix/Linux platforms
·
"IBM-compatible"
(IBM, Compaq, Dell, Acer, Gateway, NCR, "clones"); Xerox DJDE Print
Control; CP/M (multiple processors), etc.
·
Mainframes 308X, 309X, 370/???, IBM AS/400, Antiques (1130)
·
Amdahl and other
"PCM" platforms (under MVS, VM, and DOS/VSE)
·
Data General; PR1ME
(System Administrator, PRIMOS Rev. 19.3); Tandem
·
Digital Equipment
Corporation (DEC) Alpha, VAX, PDP
APPLICATION DEVELOPMENT FUNCTIONAL AREAS:
·
Large Mailings (Major
not‑for‑profit fund‑raising, assorted billing systems, Auto
Club renewals, Affinity programs, Credit Card "Welcome", etc.)
·
Utility Billing
(including CRM functionality):
Natural Gas Consumer
Distribution (deregulated market) -- Cordaptix
Telecommunications – Cingular Wireless (Telegence, CARE), ArborBP,
Vantive (ECCO), AT&T LD Billing, etc.
Electric / Gas / Water / Sewer / Combined Services - CIS/OV
Electric Cooperative - RIMS
·
Customer Relationship
Management (Account Creation / Maintenance)
·
Supply Chain Management:
Manufacturing
(Steel, Custom Decorating, retail fixtures
(incl. ERP
/ MRP and some EDI)
Order Entry and
Analysis (incl. Custom Manufacturing)
Warehousing,
Distribution, related operations
·
Application System
Conversion Analysis; Application Re-platforming; Application Re-engineering;
Database Conversions
·
Document
Logging/Tracking (incl. change control systems, freelance writing submissions,
payments / correspondence, and related items)
·
Oil & Gas Landsman
Support
SUMMARY
FUNCTIONAL BACKGROUND
o
Very experienced in
all aspects of SDLC [Software Development Life Cycle] processes and procedures
from initial planning through systems retirement, particularly including
appropriate levels of documentation and integration to data center operations
o
demonstrated skills in
applied project management, analysis, design / development, and process
maintenance / redesign
o
strong troubleshooting
and system conversion experience across changing environments (including
evolving business rules and completely revised business structures); trouble
ticket process
o
rational file layouts,
database designs ("simple", relational, and hierarchical types), form
designs (including OCR‑ready), web designs (direct‑coded HTML,
related coding, content production, testing, site maintenance, etc.)
o
Reports, summaries, ad
hoc extracts, and other reporting via multiple tools (Crystal Reports;
Access; SORT; utilities; full application systems, tailored programs, etc.)
o
desktop
publications: full magazine, flyers,
paper forms, mock‑ups, special reports, manuals, signs, calendars,
schedules, charts, etc.
o
team leadership across
functional and organizational boundaries
o
detail‑oriented
testing and planning with "big‑picture" awareness
o
custom source control
system including trouble ticket logs & feedback, metrics, reports
o
Loyalty / user
affiliation program mailings and related reporting
o
Large‑scale
mailings, esp. including billing and other CRM or donor communications
EDUCATION
B. S. Psychology
Fund Raising School "Basic Course"
(
“Parent Implementation As Volunteers” (
“Using Volunteers”; “Media Access” (
Professional and Managerial Development Courses:
MICROSOFT TECHNET
Windows 2000
(Introduction) OfficeXP Release
Day
EXCEL COMMUNICATIONS:
CA-Unicenter Outlook98 Arbor MIU
CBT Modules: Java, JavaScript, Y2K
Principles,
COBOL II (Refresher), Object-Oriented Methodologies, etc.
RAPP COLLINS: Intermediate
WORD Conflict
Management
TSSUTIL Basics PRO-Mail
JC PENNEY: Producing Results
With Others WordPerfect for Windows
Presentation Skills Time
Management Train-the-Trainer
Speed Reading Management
Workshop Effective Writing
DELTAK IMS Concepts
& Facilities DELTAK IMS Program
Development
Phi Eta Sigma – College
Freshman Men's Honorary
Eagle Scout - Boy
Scouts of
International Who's Who
of Professionals
Who's Who Among
American High School Students (two years)
Sable Crane of
Ansteorra; Award of Arms; Steppes Acorn;
Pursuivant
Extraordinary
International Library of Poetry: Poetry
Ambassador (2006 - 2007)
International Society
of Poets:
International
Who's Who In Poetry (2006 - 2006)
International
Poet of Merit (2001 - 2007)
Nominee, Poet of
the Year (2001 - 2007)
Outstanding Achievement
in Poetry (2002 – 2007)
International Open
Amateur Photography Contest Semi-Finalist 2002
International
Association of Business Leaders Nominee 2003
OSU Regent’s
Distinguished Scholar
OSU Wargaming
Association (President, Convention Chair)
OSU Military History
Club (President)
OSU Medieval History
Society (Chancellor)
Scouting: trained adult
leader; past trainer, Assistant Scoutmaster, Tiger Cub Leader, Merit Badge Councilor,
Cubmaster, Committee Chairman, Post Advisor; Eagle Scout BSA
Story—Teller, Performance Poetry, Filker; Science Fiction,
Fantasy, Horror (read & write, incl. "how-to" articles);
Poetry: read, write, critique; Society
for Creative Anachronism (medieval "living history" group: research,
heraldry, cooking, calligraphy, needlework, etc.); Wargaming, Role-Playing
Games, Chess, other strategy games; Camping, Fishing, Hunting, related outdoor
activities; Writing in general...
Collected Essays, www.lulu.com/WizardsDen; July, 2004
The "Winged Horse" Glossary of Technical Terms
(Revision 3.0), www.lulu.com/WizardsDen; July, 2004
WHAT IS A BARD?: The
Myth & The History, (written as Amr ibn Majid al-Bakri al-Amra,
copyright Mike C. Baker), various editions; latest version 2003, available via www.lulu.com/WizardsDen
"Goddesses"
and "Spindle-Top", Pagan Muse Fiction Anthology Volume 2
(ISBN: 0-9730709-5-1), http://www.sacredtriskele.net/3sides/
"Adrift" (2008), "Seldom" (2007), "Twisting"
(2005), "Correspondences" (2002), "Castings & Carings"
(2002), "Beyond the Ides" (2002), www.poetry.com
"Wrath"
(May 2004), GREAT POEMS OF THE WESTERN WORLD (ed. Lavender
"Aftermath
Redux" (September 2003), www.poetry.com, selected for inclusion in ETERNAL PORTRAITS (ISBN
0-7951-5227-2), 2003
"Bosom Friends" (photograph), in DIVINE DISCOVERIES,
Spring 2003 (ISBN 0-7951-5183-7; semi-finalist in International Open Amateur
Photography Contest), www.picture.com
"Second Take – Blurs: 9/11/2001", www.poetry.com, September 2001 (also included in BEST POETS AND POETRY OF
2002, International Library of Poetry)
"Writing the Bones That Walk:
Believable Descriptions for Corporeal Undead", Southern Gothic #2
(magazine, ISSN 1534-7737), June,
2001; reprinted, THE EDGE Volume 1 Issue 1, www.realitysffedge.com, September, 2003
"Teeth", www.poetry.com, May 2001 (selected for inclusion, BEST POETS AND POETRY OF
2002, International Library of Poetry)
"Chance Hospitality" (Carol Y. Huber and Mike C. Baker),
Such A Pretty Face: Tales of Power and Abundance, (anthology) ed. Lee
Martindale, MeishaMerlin: May, 2000
"Mourning: 'Mama Marion'", [various websites,
newsletters, etc.], 1999 (an elegy and remembrance for author Marion Zimmer
Bradley)