Fulfilled customer orders in a timely and organized manner. Controlled inventory and prepped backstock to replenish the display case. Assisted customers with finding products. Trained new associates in decorating, inventory management, and customer service.
Controlled and organized inventory in multiple departments. Set-up featured displays and stocked product on the salesfloor. Assisted customers with questions and finding merchandise.
Answered calls in a prompt, empathetic manner. Troubleshooted customer issues with cable service while deescalating high-tension situations. Assisted clients with billing issues. Trained incoming representatives in the policies and operations of the company.
Relevant Courses | Digital Photography, Language and Practice of Media Arts, Graphics and Layout in Print Media, Desktop Publishing, Basic Design and Color Theory, Intro to Digital Imaging, Digital Graphic Design for the Web, Typography, Advanced Digital Graphic Design for the Web, Advanced Digital Imaging, History of Design, Modernism.
Member of the Phi Theta Kappa Honor Society
Photoshop, Paint Tool SAI, Illustrator, InDesign, Lightroom
Microsoft Office Suite, Organization, Multi-tasking, Social Media