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Why Micro-Entrepreneurship Could Be Key to Job Creation
In February 2008, Leah Busque was headed
to dinner with her husband when
realized they were
of dog food. She had no idea that
simple need at
specific moment would eventually lead to
creating a business providing thousands of
opportunities.
She registered for the domain
for TaskRabbit.com that night and four months
left her job as an IBM software engineer to start the San Francisco-
online tasks marketplace.
"How
other companies can say they've created
4,000 jobs in the last 12 months?" said Busque. "To me, it's a staggering number for a start
of our size. That's what
me really excited about the opportunity and the
picture."
Concierge and errand-running service start ups have cropped
to provide quick gigs for people seeking supplemental income or
spending money, including Exec, a task-management service offered as
employee perk; Agent Anything, in
college students complete tasks; and Zaarly, which attracted $1 million
investors, including actor Ashton Kutcher.
But
some of her 4,000 "taskrabbits" do run quick
such as delivering groceries or
cleaning, Busque is thinking beyond that — she wants to create
she calls "micro-entrepreneurs." "The vision for TaskRabbit is to revolutionize the world's labor
," Busque said.
The labor force's prospects seem pretty grim,
the latest jobs report showing dismal job growth and an unemployment
of 8.2 percent — three years after the recession officially
.
Whether a platform
freelance gigs can spark a jobs revolution remains to be
. In the
, Busque discusses why part of the "jobs problem" may be
we define "jobs."
Can you explain your concept
micro-entrepreneurship?
We're at a
where people are starting to rethink and redefine what work
to them, and the typical 9-to-5 job that you work
for 40 hours a week and retire from after 30 years is an old
of thinking. This concept of micro-entrepreneurship is to get people the tools and resources to be
own bosses, and decide how
they want to work, how much they want to
paid and what skills they want
share.
How did the recession actually
into your success?
I incorporated and launched in September 2008, right
the stock market had crashed, the economy was
shambles and people were getting
off left and right. I was surprised by
wanted to be taskrabbits — lawyers, pharmacists, teachers, all
had just been laid off
typical full-time careers. When these people came to me, that's when it
me just how much potential this tiny idea
.
So you know of people who are making a
doing this work full time?
We have seen that. For
, Chris in San Francisco
laid off from his job at Macy's and is now
about $5,000 per month doing handyman services full
, which used to be his hobby on the
. Another person we know
this is Mark in Boston, who worked
construction and got laid off in 2008. On TaskRabbit, he started
a lot of handyman-type jobs, and he has made the
as the economy has improved not to go
to a full-time job but to continue being his own
. We see folks in every market we've launched
who are doing this full time.
The key here is people embracing
they thought was a hobby or just something they like to do
the side — whether that's handyman
, event planning or amateur photography — and making that
their full-time work. It's really about empowering people to do what
love.
Have you seen more demand
people interested in this type of work vs. traditional jobs?
We have another 5,000 taskrabbits
a waitlist. We get emails from people
day asking when TaskRabbit is coming to their city, so we're working as
we can to expand to
locations.
Do you think this shows an entrepreneurial solution
the jobs problem can be more efficient than a political solution?
I just know that
times of economic turmoil and downturns, we
entrepreneurs emerge, and it's happening now more than
. I believe this is not just
TaskRabbit's platform, but it's about enabling thousands of entrepreneurs
this country to take the concept of work into their own
and on their own
.
Adapted from: CNBC, July 12, 2012.
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