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5 Ways to Get Paid Faster
Getting customers
pay on time is one of
biggest challenges for entrepreneurs as the economic recovery drags
. And when the problem persists
long, it can ultimately shut
your small business.
Dawn Fotopulos, small business consultant and founder
Bestsmallbizhelp.com, addressed this financial headache
business owners
the New York Times Small Business Summit this week in New York.
are her best five tips for getting paid faster.
1. Send invoices ASAP. It is
too common for business owners to finish their work
a customer and neglect to submit a bill. "You can't believe
slow small business owners are
getting their invoices out," Fotopulos says. "And the truth is the client has
obligation
they receive the invoice."
2. Explain every
charge. Don't send your customer an invoice
only a dollar amount on it. Itemize everything the customer
bought or every service you provided and highlight
discounts given. For example, Fotopulos charges non-profits less
consulting services than she
for-profits. When she sends an invoice
a non-profit, she indicates what it would
cost at the for-profit rate. "When that client signs
check, they
excited to sign that check, they know exactly
they are signing that check and they know how much value they
received," she says.
3.
deadlines crystal clear. Don't allow the opportunity
any confusion. You need to tell your client
he or she signs the initial contract how much time they have
pay you. Also, reiterate your policy
both the billing invoice and packing slip. "It needs to be
so there is no ambiguity
to when that bill should be paid," Fotopulos says.
4. More invoices
smaller amounts. If
, you want to avoid hitting your client with one, giant bill. A client is
likely to sit on a bill
is overwhelmingly large. "
it easier for the client to pay you," Fotopulos says. Also, by getting paid
small, frequent increments, you protect your business
losing a lot of money should your client
belly-up while they are sitting
an unpaid invoice.
5.
a personal connection. "We
a lot of time in sales schmoozing the person
signs the purchase order, but absolutely
time getting to know the person who is going
cut the check," says Fotopulos. She suggests sending a handwritten thank-
note on a fairly regular
. The next
there is a bottleneck in the payment schedule
your client, the accountant will remember you. "When they see your invoice
through, you are not just another vendor," she says.
Adapted from: entrepreneur.com, June 27, 2012.
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