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5 Tips for Making Your Website More Social
If you operate a website, you're
doubt familiar
search engine optimization. Now, add "social optimization" to your to-do list.
A website that's optimized
social media sharing typically attracts
traffic and sparks more engagement
customers. But what
social optimization mean exactly? Is it simply a matter of adding social sharing buttons
pages? Actually, it encompasses everything
encouraging more sharing on your pages to seeking more feedback
visitors.
To
your website more social, consider these five tips for going beyond buttons:
1. Encourage a more social experience.
There is a belief
people either share or they don't. Not
. You can encourage sharing and engagement
your website by choosing "emotionally intelligent words." This means you select words
represent the personality of
brand and appear conversational.
A good example would
changing a "Try it now" link to "Ready to give it a whirl?" This evokes an action and
makes the click more of a personal experience
the user. Making it personal, in
, can help users feel more comfortable
leaving a comment or sharing
your site.
2. Raise the bar
content quality.
Creating distinctive content that your customers find interesting and useful is, of
, key to any successful online marketing strategy. Without such content, there's less chance
your pages will be discovered and linked
by other sites.
Improving the quality of
content is one way to
your site more social. Think about it. Are you creating articles, blog posts or videos that are
sharing? For example,
sure your titles are enticing. Be sure
integrate your sharing buttons closely
the pieces of content.
Content format and length are
important. Infographics, videos and concise blog posts are generally shared
often than long, in-depth pieces because they're easily and quickly digested. That's especially important
the growing number of mobile-device consumers.
3. Incentivize when possible.
By incentivizing your visitors
gamification features such
badges, counts and stars, you play to an innate need
compete and win. Ask yourself what can
tweaked on your site to incentivize sharing. Maybe it's something as simple
ratings or voting.
example of successful incentivizing is ModCloth's "Be the Buyer" program. The online vintage clothing retailer invites shoppers to vote
which outfit the company should sell next. Customers
also encouraged to promote the outfit to friends to
more votes. If an outfit gets enough votes, ModCloth will carry
outfit.
This program encourages shoppers to check
often, increasing site visits and potentially boosting sales. The shoppers are rewarded by
able to buy an outfit that isn't carried anywhere
. It's a win-win.
4. Actively seek customer feedback.
When was the last
you asked your visitors what they wanted
see next? Whether it's asking them to vote
the next feature you build or to choose a product they'd
to see you sell, don't underestimate the power of feedback. Crowdsourcing
your site can help encourage users to be social both
you and each other.
An example comes from conversion and retention analytics company KISSmetrics,
spent its first year asking customers which metrics they needed and where
should go in its app. By relying
customer feedback, KISSmetrics was able to meet customer expectations throughout
platform. This approach helped increase customer retention and the likelihood of future feedback,
well.
5. Track diligently and make adjustments.
You might believe that some brands
just more likely to win in social engagement
others, but that is rarely the case. Success often comes
to a more strategic process of testing and making adjustments.
To boost engagement
your site, test such factors as
sharing buttons go and which kind of messages encourage customer interaction. Most sites have Google Analytics or other research tools, but few are using them to track social media traffic and better understand how people are engaging on their site. Simple changes such as using more direct language can often boost social activity.
Businesses that refuse to test and adjust their social optimization strategies will find that engagement can quickly fizzle and competitors will gladly connect
their former fans.
Adapted from: entrepreneur.com, July 2, 2012.
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