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How to Give Employees Independence Without Losing Control
Every business owner knows how
wear a lot of hats. When first striking
on your own, you have a hand in finances, marketing, product design, and everything in
. But as your company grows, you need to empower
employees to feel that same
of independence.
Autonomy is one of our fundamental human needs--an essential component
a healthy workplace. "It fills our need
intrinsic motivation," says Ben Dattner,
organizational psychologist and founder of Dattner Consulting. By
he means our need to be
by personal interest and enjoyment.
Employees that feel empowered are happier,
motivated, more committed to their jobs, and less stressed. The latter is especially
for demanding workplaces since independence
workers a sense of control in stressful situations.
The benefits
business owners are clear: "[Greater autonomy] can
to lower turnover and higher levels of creativity, innovation, and
performance," says Dustin Jundt, an organizational psychologist
Saint Louis University.
Consider these three tips to give employees independence
giving up control:
1. Specify the goal,
the means. "
you grow, you don't want the organization to be so hierarchical
it can't be adaptive," Dattner says. "You want people to experiment and
game-time decisions."
To encourage creativity, give clear guidelines
a project's quality, deadline, and purpose, but leave the rest
to your employees. Your team may not execute the project exactly
you would have, but their strategy may be
as good or better.
2. Set
checks and balances. As a business owner, you need to be passionate
your ideas, but that enthusiasm can
a liability when there's no room
second opinions.
"Every leader is subject
biases and errors," Dattner says. "You need to build
mechanisms for being
wrong and allow the freedom to debate other strategies." To do
, avoid surrounding yourself with "yes-men."
"You want confident advisors
will push back and help vet your ideas rather
validating your own rose-tinted glasses," Dattner adds.
3. Know yourself. As you allow others
freedom and responsibility, understanding yourself can help ease
transition.
"You have to be pretty secure
say, I'm going to hire a finance person
has more experience in finance than I
and I won't understand everything they're doing," Dattner says. Try
a free, online personality test recommended by Dattner
assess your strengths and weaknesses. The online test was created
the 1990s by a psychology professor
Penn State University, DuBois. A free app version, iPsy also
available in 2011.
It's important
understand your own feelings and have a sense of what others
experiencing around you, which is referred to as emotional intelligence. You can then identify what motivates each of your employees and empower
in ways they'll find fulfilling.
Adapted and abridged from: entrepreneur.com, July 4, 2012.
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