[email protected]
Organized and efficient, patient, communication skills, advanced Microsoft Works Suite and Office usage, type 60+ WPM, 10-key, management and technical phone support experiene
Technical Experience:
Gateway, Inc. 9/01 � 10/02
Sioux Falls, SD
Position: Technical Service Professional
* Analyze and troubleshoot network connections, computer and technological errors; Excel, Word, Access, intranet and database use; integration of computer and phone skills
Midland National Life 11/00 � 8/01
Sioux Falls, SD
Position: Equity Support Analyst
* Life insurance environment; policy administration; Excel, Word, and Outlook use; customer service relations; integration of computer and phone skills
CCC Information Services 9/98 � 11/00
Sioux Falls, SD
Position: Policy Services Full Time Team Lead
* Insurance call center environment; scheduling; Excel, Access, and Word for statistical analysis; service observance; assist co-workers with policy and procedures
Education:
Colorado Technical University, Sioux Falls, SD
Attending - Bachelors Degree in Criminal Justice
Southeast Technical Institute, Sioux Falls, SD
Graduated May 2002 � Associates of Applied Science in Business Administration GPA 3.98
Irene High School, Irene, SD
Graduated - Diploma GPA 4.0
Honors/Achievements:
Student Government Association President, National Homebuilders� Association of America Student Chapter Secretary, American Legion Auxiliary member, Academic Director�s List, Valedictorian, Girls State Delegate, Youth Business Administration, Hugh O� Brian Leadership Conference
References: Available Upon Request