GAIL ADAMS

SUMMARY OF PAST AND PRESENT COMPUER WORK HISTORY

COMPUTER RELATED

HARDWARE - IBM 360/370, 34/36. 4331, and 4381: Burroughs 2900, DataPoint 8600, NCR, Intel, TI's Sperry 1100/80, AT&T 3B2, Digital PD 11/70 Plus, UNISYS 5000/95, IBM RISC, Pentiums, All 686s and below;

OPERATING SYSTEMS - OS, VS, DOS (DOS Mainframe and PC's); VM/CMS, SCO UNIX (old and new versions), AIX, XENIX, Windows 3.11 and for Workgroups 3.11, Windows 95/98, Knowledge of Windows NT 3.5/4.0, and Novell 3.21; 

SOFTWARE - COBOL, Micro Focus, RPGII, Pascal, C, JCL's, Fortran, DOS Programming for PC's, CASE tools, All MS Office Products 95/97/98 and all other MS products, all government designed software for the Medical Commands and for private industry medical telecommunication /messaging software, all off-the-shelf software; Knowledge of Visual Basic 4; some Java scripting; 

DATABASES - Datacom DB, Roscoe, Oracle v5.3, Ingress, Informix, dBase III+ and newer, Paradox, InMagic, Superbase Developer, and MS Access 2.0 Database Developer. Presently learning Oracle v7 database administration. [Top]

TECHNICAL DUTIES

• Served as Technical Consultant and Technician in all areas of Computer Automation; Worked as Automated Data Processing/Network research analyst and consultant both on the job and privately; 

• Analyzed and consulted on hardware and software acquisitions; 

• Experienced in systems analysis and design; 

• Programmed using structured top-down programming and methodology techniques; Developed, wrote, modified, and maintained software and its related documentation / manuals; 

• Developed test plans and procedures in support of hardware / software feasibility and supportable, and compatibility with other systems; 

• Ensured cost effective measures; 

• Saw through the life-cycle of the development, implementation, and productivity of the software stream; 

• Analyze customer requirements and work to satisfy requirements using sound business practices to deliver end product/service; 

• Read and interpreted technical drawings of systems, software and program flowcharting; Assemble and disassemble hardware and its peripherals; 

• Wrote technical documentation, manuals, policies, and Standard Operating Procedures (Government SOPs); 

• Maintained security of ADP and networks; 

• Knowledgeable of object-oriented, client/server, and open systems; 

• Prepared, designed presentation, and conducted briefings; 

• Evaluated and made recommendations on off-the-shelf software;

• Trained in Novell as a network analyst, advisor, and consultant; 

• Experienced with Windows NT – currently working towards MCSE and MCP + Internet certifications, and install and support of client’s software; 

• Trained and experienced in UNIX operating system and systems admin and the installation and support of client’s software; 

• Installed software on various platforms, Novell, Windows 3.11/95/98/NT, Peer-to-Peer, Unix, Aix, Xenix, all DOS versions. [Top] 

PERSONAL COMPUTER / NETWORK DUTIES

• Build, install and/or troubleshoot computer PCs, hardware/peripherals, software, databases, and networks on mainframes, miniframes, servers, and personal computers (since 1980);

• Installed and configured various NIC boards for FO and Ethernet LAN cable for network/internet LAN connectivity utilizing TCP/IP protocol (6 yrs exp total from 286's to Pentiums 686's since 1989); 

• Installed from scratch on new PC systems MS Windows 95/98 and IE (5 yrs exp on 95 - and 98 is resent) to include troubleshooting and the Registry; 

• Upgraded MS Windows 3.11 to MS Windows 95 and IE to MS Windows 98 with the same details as above statement (12 yrs exp with 3.11 and 4 yrs exp with upgrade to 95); 

• Setup and configured Unix MMDF (have installed), MS Mail and MS Exchange E-Mail systems and Internet connectivity for users (Unix 6 yrs exp total); 

• Installed and configured manually and via network LAN -- various software and all MS office products, also installed via CD LAN tower. 

• Setup and configured the above on up to several network servers both locally and on off-sites. Installed, setup, configured, and upgraded from scratch Unisys 5000/80/90 and all the LAN connections (via muxes, X.25 pad concentrators, and routers) both locally and off-site -- includes laying coaxial cables; install, setup, configuring and maintaining both Unix operating system and Oracle database system. 

• In addition to all above, have trained users on the proper use of PCs and the software. Some knowledge of Window NT 4.0 – work sites/home. Some working knowledge of Novell 3.21 and Windows NT 3.1 - both on the job and at home use. 

• Three years as an Information System Security Manager (ISSM) with the Unisys/Unix - wrote security information papers, assigned user's passwords. 

• Trained users on PC security, networks, email to insure user's were not in violation of regulations. 

• Insured that all PC had virus protectors installed, correctly configured, and regularly updated. 

• Reported any violations after repeated times. 

• Three years as Information System Security Officer (ISSO) in assisting the ISSM (different place) and reporting to the supervisory in violations and with virus and security concerns. Heavy into all makes and model modems and their unique setup and configuration on various platforms. 

• Can make phone lines and network cables if needed. [Top] 

SUPERVISORY DUTIES

• Well-organized and detail-oriented;

• Self-motivated/starter and efficient in time management;

• Adept in prioritizing and scheduling projects ensuring the successful accomplishment of assigned tasks and projects; 

• Responsible for the quality and timely completion of assigned tasks; 

• Supervised, assigned, and evaluated work assignments / responsibility of daily activities; Set and monitored work schedules; 

• Assigned responsibilities to individuals and teams; 

• Evaluated work performance and provided direction, established objectives, assigned responsibility, and made recommendations for improvement ensuring the successful accomplishment of assigned task and projects in a quality and timely manner; 

• Handled disciplinary matters with tact and diplomacy; 

• Counseled subordinates in professional and personal matters; 

• 2 years as a Data Processing Manager; 

• 10 years professional experience as a Supervisor in computer / technical organizational atmosphere. [Top] 

TRAINING DUTIES

• Determined goals and objectives; 

• Analyzed program and developed improvements; 

• Researched and organized materials;

• Wrote daily lesson plans; 

• Conducted formal classes of up to 25 civilian and military personnel each; 

• Explained information and answered questions; 

• Evaluated results and retrained if necessary; 

• Gave classroom and one-on-one instructions on various software, personal computers, and other specialized lessons.

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This page was last updated on Tuesday, July 06, 2004