Michael Li

University of California, Riverside � 985 Le Conte Dr.� Riverside Ca, 92507� [email protected]� (626) 512-7064

University of California, Riverside, Riverside, CA                                                                                                09/03 - present

� Currently fourth year undergraduate student

� On track for Bachelor of Arts in Economics and Administrative Studies and emphasis in Marketing and

Finance, June 2008          

� Relevant Coursework: Finance and Marketing

� GPA: 2.5

SOUTH HILLS HIGH SCHOOL, West Covina, CA                                                                                   09/99 - 06/03

� Band Section Leader, community service with rose parade, volunteer as piano teacher

� GPA: 3.2

Shinglian Associates, Real Estate Assistant, Covina, CA                                06/06 � 09/06; 07/05 � 09-05; 06/04 � 09-04

Commercial and Residential Real Estate firm                                                                                                           

�  Performed administrative tasks which included:  handling all phone calls with clients, potential clients as well as screened calls from solicitors

�  Arranged property showing with clients, and disclosing property information to clients and prospective clients

�  Handled majority of business accounts billing, filing, and processed real estate property documents

�  Network Administrator and graphics designer

Bank of America Corporation, Accounts Manager, Pasadena, CA                                                                         11/05 � 03/06

Call Center for Bank of America customers with delinquent and financial needy accounts                                          

�  Handled phone calls with customers daily to discuss their credit card billing, financial situation and payments

�  Analyzed financial situation of customers in financial need

�  Assigned to specific customers, to better understand each customers situation

�  Risk analysis of customer credit to disclose hardship programs and which programs customers would need

MAC Toys, Sales Representative, El Monte, CA                                                                                          04/02 � 10/04

       Family owned wholesale business

�  Helped customers with orders and made deliveries to customers and handled payments after deliveries

�   Helped with payroll and billing

�  Administrative tasks including: Talking to customers, filing, billing, keeping track of inventory and handling phone calls

Languages: English, Mandarin, and understand limited Spanish and Cantonese         

Computer Skills: Word, Power Point, Excel; Macintosh applications

Interests: Tennis, piano, music and computers