Marshall's Amazing, Colossal andFrequently Asked Questions |
 |
| Will
programs written for the 700 series organizers
run on my OZ-800 / ZQ-800? No. Back to top |
|
| Are
there add-on programs for the OZ-800/ZQ-800
organizer? There are 2 experimental programs here It is very doubtful that any programs will be developed for this model - there was no Software Development Kit released by SHARP. Back to top |
|
| How
do I set the clock and alarms? Press [MAIN] twice, select clock from main menu. Press [MENU] and select [ADJUST TIME/DATE] and press [ENTER]. When [ADJUST TIME/DATE] window opens, set time. Use [A] and [P] keys to select AM/PM. Press [ENTER] to confirm. To set the alarm, select [SET DAILY ALARM] from clock menu. When [SET DAILY ALARM] window appears, you can set 5 individual alarms. Make sure you have switched on Daily Alarms in the sound menu. Back to top |
|
| How
do I delete Records? Open the desired application. Select the record that you want to delete, it should be highlighted or opened up. Press [DEL <-] on the keyboard. Press [ENTER] to confirm or [ESC] to cancel. Back to top |
|
| How
do I delete downloaded programs? Go to the MyPrograms application. Highlight the program you want to delete. Press [MENU] 2 and then [ENTER] to confirm or [ESC] to cancel. In general, when stuck, press [MENU]. Back to top |
|
| How
do I backup my data to a PC? Connect the supplied cable between your wizard and the PC (Sharp recommends that both units be switched off when you do this). The Sharp supplied backup program will perform a simple backup - for proper synchronisation (transfer of entries to/from your wizard), use the supplied or purchased Day-Timer, RuppLynx, Organiser Link 4 or X-Link/Win software. You can use "Grabfile" to Convert a Sharp 7xx backup file to Excel compatible CSV files for data transfer and/or recovery. Back to top |
|
| How
do I reset the wizard without losing data? If the wizard has locked up, you can reset it by pressing the reset button (located on the bottom side of the wizard near the battery lock). If the reset did not bring the wizard back to normal, you can remove the batteries for about 30 seconds and re-insert the batteries. Press power on button to see whether it is working. Back to top |
|
| What
do I do if I lost my password? You have the option of erasing all data from your wizard, which also removes the password. To do this, hold down the power button and press the Reset button. Press [ENTER] to agree to deleting all your data. Back to top |
|
| Is
it possible to use the wizard with
internet/email? Yes. "WizTerm" can be used to connect a modem to internet. It can display only text (no graphics.) Using a shell account this can be used to receive email. The modem should be directly connected to the wizard using a wizard to modem cable. Refer to the OZdev.com knowledge base document section for more information on this. Back to top |
|
| How
do I connect my wizard to other devices? Refer to the OZdev.com connectivity page. Back to top |
|
| How
do I create repeating appointments? Download "ViewWeek." Back to top |
|
| How
do I view the schedule a week at a time or
without the blank appointments? Download "ViewWeek." Or else in the schedule application press MENU-3-3. Back to top |
|
| How
do I sort telephone entries alphabetically by
company name? Download "IndexBy." Back to top |
|
| How
secure is the password protection? Not very secure at all. If you're looking for a secure memo editor - try "SecureEdit." Back to top |
|
| Why
doesn't my Wizard turn on after I change
batteries or restore a backup? If you've used Librarian of OZ and have large amounts of ebook data saved, the Wizard could take a very long time to turn on after a restore or reset. This is due to a bug in the Wizard's handling of BASIC files. "WizBook" is a much better E-Book reader. If you have "Today in History" on your Wizard, you will also experience a delay - but only about 10 minutes. After the Flash memory has reset itself, your Wizard will be fine. You can wait or you can erase all the data on your Wizard with [Power]+[Reset] (the [Reset] button is on the bottom). Back to top |
|
| How
do I synchronize expenses with the PC? Upgrade your DayTimer Sharp Edition for free to DayTimer 2000 by running the updater.exe program in your DayTimer program directory (often: C:\Program Files\DayTimer Sharp Edition). Back to top |
|
| How
do I synchronize birthdays/anniversaries with the
PC? You can't with DayTimer. If you have an OZ/ZQ-770, you can download RuppLynx Express for free which will do this with Outlook. Otherwise, you can go for a commercial solution from www.rupplynx.com or www.imslsoft.com. Alternately, you can avoid using the birthday/anniversary functions and just create appointments and use "ViewWeek" to make them repeat annually. Back to top |
|
| How
do I transfer data from my old Organizer to my
new one? Synchronize your old one with the PC (e.g., using DayTimer or RuppLynx or IMSLsoft--see the previous two questions for more information), and then synchronize your new one with the PC. Back to top |
|
| Day-Timer
and/or Rupplynx doesn't work for me - what are my
options? Go Here to find out about alternative sync software. Back to top |
|
| I've
lost my Sharp CD. What should I do? You may get the Downloader Here. You can download Daytimer Sharp Edition from ftp.daytimer.com. This is password protected, but you can ask DayTimer customer support (www.daytimer.com) for a password, giving them your Wizard's serial number. Back to top |
|
| How
do I add programs to my Wizard? You need to install the "Wizard Downloader" to your computer. Once installed, you simply click on any Wizard file (*.wzd) and the Wizard Downloader will automatically launch with the selected file ready to download. Back to top |
|
| How
can I add more than 10 programs to my Wizard? By default, the Wizard will hold 10 add-on programs. You can use the "Loader" program (by Alexander Pruss) to store as many programs as your available memory will allow. Back to top |
|
| Can
I read ebooks on my Wizard? Yes. The best ebook reader for the Wizard is "Wizbook." It includes a search function and table of contents support. The accompanying converter will compress text by 50%+. It also supports custom fonts. Back to top |
|
| When
I click on a My Wizard file I get a message that
asks me what program I want to use to open the
file. How do I resolve this? Either you never downloaded the "Downloader," or your loader may be corrupt. On your PC, in Control Panel go to Add/Remove software and remove your existing copy and re-load with a new copy. Back to top |
|
| I
cannot open the COM port on my PC. You have another program using the COM port. Back to top |
|
| I'm
using Netscape Navigator 4.0. When I click on a
My Wizard file I get an "Unknown File
Type" error. What should I do? Occasionally Netscape does not recognize the WZD extension and cannot run the Data Loader. Follow these steps to tell Netscape what to do with your My Wizard files (you only need to do this once): 1. When you get the "Unknown File Type" dialog box press the "Pick App..." button. 2. Click the "Browse" button and navigate to the folder where you installed the Data Loader and choose " Download.exe" from the file list. The default folder is C:\Program Files\Sharp. 3. Click OK. 4.In the Warning dialog box choose "Open It" and deselect (remove the checkmark from) the "Always ask before opening this type of file" check box. 5. Click OK. Once you do this, Netscape will run the Data Loader when you click a My Wizard file. You will be able to download My Wizard files directly into your organizer. Back to top |
|
| I
get a "This type of data is not supported by
your organizer" error when I try to download
a program into my organizer. You are trying to download a program into an older Wizard Organizer. The OZ-730PC, OZ-750PC, and OZ-770PC are the only models capable of downloading add-on applications. Back to top |
|
| I
installed the Data Loader v. 2.02 soon after I
purchased an OZ-570. I just upgraded to an
OZ-730PC. The Data Loader has been replaced by the Downloader to accommodate the OZ-700 series add-on software capabilities. The new Downloader tool works with all My Wizard compatible models. Back to top |
|
| When
I try to download certain datafiles into my
Wizard, I get this Certain organizers have different built-in applications. For example, some older organizers have a 'UserFile' function. If someone creates a MyWizard data file specifically for this function, you may not be able to download it into your organizer. Most MyWizard data files are schedules or memos which you will have no problem downloading. When you click on a MyWizard data file, you can check the field 'Destination' in the window that appears. If it says 'User File' then you may not be able to download this particular file. Back to top |
|
| What
happens if my memory is too full to download any
My Wizard Data files? Try to free up some memory by deleting old schedule files and any old outdated data. Back to top |
|
| What
happens if I stop the download in the middle of
the transfer of Data files? Some files may have been copied to your unit. You need to go to the application and filter by the appropriate category and delete what might have been entered, if not you may have duplicate files. Back to top |
|
| I
don't want the data to go to the miscellaneous
category, how can I free up a category? By default, the "My Wizard" data will be downloaded to an unused category. If you have already used all of the categories, the data will be loaded under the MISC. category. To reset a used category back to an unused category just rename it to the default, ex. (USER 3). Back to top |
|
| What
if there is an updated Data file? How can I
delete the list that is already on my organizer? The easiest way is to filter the list by category and then delete the old entries. After the old entries are deleted, load the updated list. Back to top |
|
| How
do I know where to find the file on my organizer
after it is downloaded? When you are doing the download procedure, the Data Downloader main screen will tell you exactly where (Memo, Schedule, etc.) the information will be downloaded. Back to top |
|
| My
Organizer will not connect to my PC? Many times when problems are encountered it's due to a conflict or configuration problem on the PC being used. We recommend that the steps below are taken in order to minimize the chances of encountering PC based problems. *Note* If you're not familiar with the setup of your PC it is strongly recommended that before disabling software, removing software, making any hardware/software changes, or modifying the settings of a serial port that you contact the PC vendor or manufacturer of the PC for assistance. Steps for checking the connection to your PC: General 1) Disable all software based virus protection software. 2) Disable all CMOS based virus protection software. 3) Disable all hardware power management features. 4) Run 'SCANDISK' to repair any errors on the Hard Disk Drive (HDD). 5) Run 'DEFRAGMENTER' to defragment the Hard Disk Drive (HDD). Software 1) Close down all applications running on the PC. a) Remove all program icons from the 'STARTUP PROGRAM GROUP' b) Disable any TSRs. 2) Disable or remove all alternative desktops such as Norton® Desktop for Windows. 3) Disable all screen savers such as After Dark®. 4) Disable active components of all utilities such as Norton® Utilities. 5) Remove all ' Uninstaller ' or ' First Aid ' types of programs. SERIAL PORT 1) Identify that the Com Port being used is a Serial Port (either 9-pin male or 25 pin male). Parallel Ports (Printer Ports) can not be used. 2) If using the Docking Station for connection, make sure the serial cable is securely attached to the PC's Com Port. 3) Identify that the Com Port being used is both active and set up correctly. a) In some PC's, especially laptops, Com Ports can be enabled or disabled through the BIOS. If appropriate, identify that the Com Ports are enabled. b) Com Port conflicts can arise when a Port's IRQ or I/O address's are being shared by another device such as an internal modem, mouse, scanner, or other external peripheral. The standard IRQ and I/O addresses are listed below: Com Port I/O address IRQ COM1 O3F8 4 COM2 O2F8 3 COM3 O3E8 4 COM4 O2E8 3 c) IRQ or I/O address's can be changed via the following procedures: WINDOWS®95 1) In Windows®95, click on the ' START MENU ' 2) Select ' SETTINGS ' 3) Select ' CONTROL PANEL ' 4) Click on the ' SYSTEM ICON ' 5) Select the ' DEVICE MANAGER ' tab. 6) Select ' PORTS (COM & LPT) ' 7) Select the appropriate Com Port. 8) Click on ' PROPERTIES ' 9) Select the ' RESOURCES ' tab. 10) Adjust the Port settings accordingly. 11) Restart Windows®95. d) If the above procedures yield no success and the Com Port seems to be set up properly and free of conflicts it may be necessary to disable FIFO buffers on your PC Com Port. WINDOWS®95 1) In Windows®95, click on the ' START MENU ' 2) Select ' SETTINGS ' 3) Select ' CONTROL PANEL ' 4) Click on the ' SYSTEM ICON ' 5) Select the ' DEVICE MANAGER ' tab. 6) Select ' PORTS (COM & LPT) ' 7) Select the appropriate Com Port. 8) Click on ' PROPERTIES ' 9) Select the ' PORT SETTINGS ' tab. 10) Select ' ADVANCED ' 11) Un-check the box titled ' USE FIFO BUFFERS ' 12) Restart Windows®95. COM Port If you still cannot select the appropriate COM port for your Organizer, you probably have IntelliSync for the Sharp Mobile/Wizard Organizer running in the background. Be sure to close this program before attempting to install the Data Loader. Back to top |
|
| Can
I edit spreadsheets and text documents bigger
than a Memo using the wizard? Yes, by downloading "OzOffice." OzOffice also includes a scientific calculator and a program for copying spreadsheets and documents between your Wizard and Windows programs such as Excel and Word. You can also use "MemoEdit" as a replacement for the built-in Memo application. MemoEdit lets you have memos up to 16k in size, and also supports custom fonts. Back to top |
|