EXPERIENCE_______________________________________________

• Created Company Web Site from scratch that helped increase annual sales of $1,200,000

• Maintain and update Ecommerce site which increased the customer's database purchases by 50% world wide.

• Designed and maintain Price List posted in a pdf file format on the Company Web Site resulting in a $150,000 yearly savings in printing costs.

• Support and train sales team in software programs and updates resulting in on demand responses for specifications, shop-drawings, quotes, basic information and shipping.

• Updated technology systems giving functionality and efficiency to the ordering and sales process saving time by making use of database system and network.

• Develop and design flyers, formats, catalogs, brochures and sales presentations having the information organized and on hand for our customer requirements.

• Basic office duties: bookkeeping, filing, order entry, faxing, scanning, etc.

Assistant Supervisor (1996-1998)
Twice Clean Service, Parsippany, NJ.

• Trained and supervised cleaning crews.

• Coordinated inventory of cleaning supplies and equipment.

Human Resources Instructor (1985-1996)
Carulla & Cia. Ltda., Bogota, Colombia.
Major Supermarket chain in Colombia.

• Eleven years of experience in Human Resources, marketing and merchandising.

• Responsible for personal in training concerned with supermarket operations.

• Programmed training courses in customer service and sales.

EDUCATION________________________________________________

B.S. in Economics and Business Administration (1989 - 1996)
Saint Thomas University, Bogota, Colombia.

Degree in Industrial Food Preparation (1986 - 1989)
CIDE, Institute of Food Technology, Bogota, Colombia.

Web related Computer courses (1999 - 2005)
NOVA, Northern Virginia Community College (Continuing Education), Annandale Campus.
ACE, Adult and Community Education, Fairfax VA.

Additional courses in:

• Microsoft Office: Word, Word Perfect, Excel, Lotus 1,2,3, Power Point, Access.

• Desktop Publishing: Scanning, Page Maker, Corel Draw, Photoshop, Publisher, Paint Shop Pro.

• Project Management: MS-Project, Act.

• Financial: Quickbooks, Quicken.

• Web Courses: Front Page, HTML, Cascading Style Sheets, Javascript, XML, Cold Fusion, Java Programming, Outlook, Command Prompt DOS.

• A+ Core Hardware, A+ Operation Systems.

• Network+

References available upon request.

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