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Shipping Information
QQ PetHouse currently provides the following Shipping & Handling services for our customers;

Shipping & Handling Fee


  Within Malaysia
   - Register Mail :
FREE
   - PosLaju : RM7.00

  Worldwide
  - Register Mail & PosLaju(EMS)
   - Please contact us for the more detail on Shipping & Handling charges.

  
Special Offer of The Week
  - Buyer have to pay Shipping & Handling fee in full for items under this catergory.
          - Register Mail : RM3.00
          - PosLaju : RM7.00
Delivery Times

Upon receiving your payment, we will dispatch item within 3 working days.
You will receive your items base on the shipping service that you choosed. Once shipment has been sent out, we will provide you the shipment serial number which you can Track & Trace at
http://www.pos.com.my.

  
Within Malaysia
   - Register Mail : 1-2 weeks
   - PosLaju : 3 working days

  
Worldwide
   - Register Mail : 1-4 weeks
   - PosLaju (EMS) : 3-5 working days
Our Assurance
Please know that every attempt is made to get your order to you as quickly as possible.


Satisfactory Guarantee
We are committed to being your favourite place to shop online for unique and charming pampered pet products. Our goal is to provide you wit exceptional customer service and satisfaction. Please do not hesitate to contact us if there is a problem or if you need help with your order.

Thank You!
Last but not least, we want to say a huge "Thank You!" to all of our wonderful customers. It is our pleasure to serv you and all of you fabulous pets!
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